Integration Partner Guide
Connect your property management system or booking engine with the Hotelinking hospitality platform.
What Hotelinking Does
Hotelinking is a multi-tenant hospitality integration platform that connects hotel PMS, CRS, and booking systems with guest marketing and CRM destinations. It automates guest data synchronization across the hospitality tech stack, handling the complexity of parsing, normalizing, and transforming data between disparate systems.
Your System
PMS / CRS / Booking Engine
Hotelinking
Destinations
CRM / Marketing / Data Warehouse
Integration Methods
There are two ways to integrate your system with Hotelinking. Choose the approach that best fits your architecture.
REST API (Pull)
Expose a REST API and Hotelinking will query your system on a schedule to fetch reservation and guest data. Best for systems that already have an HTTP API.
Webhooks (Push)
Push reservation events to Hotelinking in real-time as they occur in your system. Ideal for event-driven architectures with low-latency requirements.
Not sure which to choose?
Most property management systems use the REST API approach, where Hotelinking polls for reservation data on a configurable schedule. Webhooks are best if your system can emit events in real-time and you need sub-minute data freshness.
Quick Links
Get started by understanding the core concepts, authentication methods, and the data model that powers the integration.